Managed IT Services

Managed IT reduces downtime while increasing profitability!

Make your technology work for you with Managed IT Support!

FSCS Managed IT Support is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.

Change the way you think about IT with FSCS.

Think of us as your Outsourced IT Department.  We strategically optimize and protect your infrastructure while performing day-to-day maintenance that keeps your users from experiencing downtime.

Computer Installation

Tailored To Your Needs

Each Managed IT plan is built specifically for your systems, your needs & your business.

Budget-Friendly

There are affordable levels of Managed IT services for everyone.

IT Without The Hassle

We pride ourselves on being super-responsive and easy to do business with.

managed it | Full Spectrum Computer Services

24/7/365 Proactive Monitoring and Maintenance

Detect and stop IT issues before they effect your bottom line.

FSCS’s Worry-Free IT Managed Services are built to cover all of your IT support needs, from your employee workstations to your servers, and even other devices on your network that are necessary for your organization’s efficiency. By performing regular maintenance and monitoring on your systems 24x7x365, we can drastically reduce the amount of downtime your staff experience.

The Benefits of Flat-Rate Managed IT Support

Finally budget your IT expenses!

Imagine being able to finally budget for your technology.  Imagine how much faster issues will get resolved if your entire staff can call for support without increasing your monthly IT expenses.  With FSCS, you and your staff can rest assured that you can focus entirely on other business issues that need your attention, not your IT.  In the long run, you save money with fewer issues, less downtime, and a no-surprises flat-rate that’s designed to work for small businesses.

Network Care Plan

Benefit from FSCS’s Flexibility

Already have an internal IT department or a technical guru on site that handles most of your day-to-day IT issues?

FSCS isn’t out to replace them, but we can certainly supplement and assist your current internal IT staff providing our 24x7x365 monitoring, maintenance, and support.

Your current IT staff will be able to take advantage of us as we strive to prevent downtime.

If your current IT department is overloaded, FSCS is the perfect solution for lightening their workload to ensure the rest of your company continues to function without a hitch.

24x7x365 Server Monitoring

Full Spectrum Computer Services provides 24x7x365 support with Remote Monitoring and Management of servers.

Our service desk watches server alerts, filters the data, conducts problem analysis, and re-mediates the issues remotely and on-site on a best effort basis.

Our experts will then analyze the cause of the problem and resolve the issue. All of this is done without the intervention of your staff. Your staff will gain productivity because our service allows them to re-focus their efforts on your business, instead of chasing IT problems.

Whitelisting and Blacklisting of Security Patches

Services include Whitelisting and Blacklisting of critical Microsoft (OS & application) security patches.

Server Care

  • Unlimited Remote & On-Site Support from 8 am – 5 pm
  • 24x7x365 Emergency Support
  • Managed Anti-Virus Protection
  • Network Policy Enforcement & Administration
  • Security Administration
  • Cost savings with our Flat-Rate IT
  • Enterprise-Level Care
  • Proactive maintenance significantly increases up-time
  • Reduction of operational costs; increased profits
  • Increased productivity from your employees by re-focusing efforts on your business instead of your IT
  • Combined with Disaster Recovery

The goal is to prevent downtime by keeping your server infrastructure running by eliminating issues before they affect your users.

Our tools give us the ability to monitor event logs, keep track of up-time, and get real-time alerts if the server reports an issue. Problems are resolved remotely and quickly, and if need be, a technician will be dispatched. As an FSCS client, your IT Infrastructure is our priority.

Our Managed IT Services Include

Remote Management

RMM = proactive approach to network & systems administration.  Remote Management and Monitoring

Full Spectrum Computer Services’ Remote Monitoring and Management (RMM) program manages and monitors the health of your servers, desktops, and laptops. RMM gives us the ability to perform automated tasks, scripting, proactive patch management, endpoint protection, and performance monitoring. Your servers and PCs will be maintained, patched, updated, and secured against all security threats.

IT Support

Managed IT services means IT Support that includes unlimited break/fix support. Vendor management and real-time monitoring/logging as well as preventative network maintenance and custom projects.

Disaster Planning & Cloud Backup

Full Spectrum Computer Services’ cloud services include local and cloud backups; Daily backup checks; On-site disaster recovery documentation; Periodic testing of data restoration.  With a comprehensive backup and restore plan, your critical information is safeguarded.

Full Service IT

Full Service IT support for your business. Focus on your company, not computers. Cyber Security Solutions for Oshawa businesses. One-call solutions. Frustration-Free IT.  Full Service IT means a proven approach to your entire network. Strategic IT business mapping, advanced network security, proactive monitoring & more.

Network Security

Full Spectrum Computer Services provides secure IT services that bring stability and peace of mind to businesses throughout the Oshawa area.

Having your network protected from threats inside and outside is critical for any business. Why is network security-critical to any business? All your data and all your devices are set up through an interconnected system where one wrong turn can mean whole departments are unable to get work done. The costs of network breaches can be losing valuable data or having work stop completely. Both can grind business to a halt.

Free Network Audit

If you are spending time dealing with slow, unresponsive technology, lazy technical support staff, and repeat issues, it’s cutting into your productivity and profitability. Full Spectrum Computer Services’ network audit will reveal any hidden problems, security vulnerabilities, or other issues lurking on your network.

What To Expect

Increased Productivity

•    A Personal Touch and Exceptional Service
•    Increased Operational Efficiency
•    24/7/365 Support, On-site, and Remote
•    Proactive IT Recommendations
•    Reporting on Maintenance and Projects
•    Guaranteed Service Level Agreement
•    Reduced Tax Liability
•    30–50% Cost Reduction

Critical Systems Monitoring / Maintenance

•    Mobile Device Management
•    OSX, Windows, Linux, and Solaris
•    Security and Patch Management
•    Asset Life-cycle Management
•    Anti-Virus / Anti-Malware Management
•    Server / Desktop / Firewall Maintenance
•    Spam Filtering
•    Backup Maintenance and Management