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Managed IT Services
Managed IT reduces downtime while increasing profitability!
Make your technology work for you with Managed IT Support!
FSCS Managed IT Support is dedicated to keeping your technology investment up and running smoothly so you can focus on your business. You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with FSCS.
Think of us as your Outsourced IT Department. We strategically optimize and protect your infrastructure while performing day-to-day maintenance that keeps your users from experiencing downtime.
24/7/365 Proactive Monitoring and Maintenance
Detect and stop IT issues before they affect your bottom line.
FSCS’s Worry-Free IT Managed Services are built to cover all of your IT support needs, from your employee workstations to your servers, and even other devices on your network that are necessary for your organization’s efficiency. By performing regular maintenance and monitoring your systems 24x7x365, we can drastically reduce the amount of downtime your staff experience.
The Benefits of Flat-Rate Managed IT Support
Finally budget your IT expenses!
Imagine being able to finally budget your technology. Imagine how much faster issues will get resolved if your entire staff can call for support without increasing your monthly IT expenses. With FSCS, you and your staff can rest assured that you can focus entirely on other business issues that need your attention, not your IT. In the long run, you save money with fewer issues, less downtime, and a no-surprises flat-rate that’s designed to work for small businesses.
Network Care Plan
Benefit from FSCS’s Flexibility
Already have an internal IT department or a technical guru on site that handles most of your day-to-day IT issues?
FSCS isn’t out to replace them, but we can certainly supplement and assist your current internal IT staff providing our 24x7x365 monitoring, maintenance, and support.
Your current IT staff will be able to take advantage of us as we strive to prevent downtime.
If your current IT department is overloaded, FSCS is the perfect solution for lightening their workload to ensure the rest of your company continues to function without a hitch.
24x7x365 Server Monitoring
Full Spectrum Computer Services provides 24x7x365 visibility with Remote Monitoring and Management of Servers.
Our service desk watches Server alerts, filters the data, conducts problem analysis and re-mediates the issues remotely and on-site on a best effort basis.
Our experts will then analyze the cause of the problem and resolve the issue. All of this is done without the intervention of your staff. Your staff will gain productivity because our service allows them to re-focus their efforts on your business, instead of chasing IT problems.
Whitelisting and Blacklisting of Security Patches
Services include Whitelisting and Blacklisting of critical Microsoft (OS & application) security patches.
- Unlimited Remote & On-Site Support from 8 am – 5 pm
- 24x7x365 Emergency Support
- Managed Anti-Virus Protection
- Network Policy Enforcement & Administration
- Security Administration
- Cost savings with our Flat-Rate IT
- Enterprise-Level Care
- Proactive maintenance significantly increases up-time
- Reduction of operational costs; increased profits
- Increased productivity from your employees by re-focusing efforts on your business instead of your IT
- Combined with Disaster Recovery
The goal is to prevent downtime by keeping your server infrastructure running by eliminating issues before they affect your users.
Our tools give us the ability to monitor event logs, keep track of up-time, and get real-time alerts if the server reports an issue. Problems are resolved remotely and quickly, and if need be, a technician will be dispatched. As an FSCS client, your IT Infrastructure is our priority.
What To Expect
• A Personal Touch and Exceptional Service
• Increased Operational Efficiency
• 24/7/365 Support, On-site and Remote
• Proactive IT Recommendations
• Reporting on Maintenance and Projects
• Guaranteed Service Level Agreement
• Reduced Tax Liability
• 30–50% Cost Reduction
Critical Systems Monitoring / Maintenance
• Mobile Device Management
• OSX, Windows, Linux and Solaris
• Security and Patch Management
• Asset Life-cycle Management
• Anti-Virus / Anti-Malware Management
• Server / Desktop / Firewall Maintenance
• Spam Filtering
• Backup Maintenance and Management