Support

Remote Support

Full Spectrum Computer Services' Remote Monitoring & Management provides comprehensive preventative maintenance services remotely.  Our solution is comprised of: a desktop/laptop agent within the FSCS technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services.

Empower your staff by giving them direct access to FSCS’s Remote + On-Site Support.

Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

With Remote + On-Site Support, we also generate detailed inventory reports and configurations.  We track serial numbers, license expiration, warranties, vendor information, detailed service responses and much more.

The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

Remote Desktop Support

On-Site Support

Don’t like the idea of someone you can’t see working on your equipment?  No problem.  We can also have a technician at your door so you can put a face to Full Spectrum Computer Services.  

Contact us for hourly rates or to discuss a flat-rate monthly support package customized to suit the needs of your business. 

We know business never stops and accommodate days, evenings, weekends and even overnight upgrades and deployments.

Servers to workstations, printers to telephones, wireless and local networks you want the best technicians to make sure they’re installed and working properly.  

In addition to our Remote + On-Site Support package, we also install, maintain and repair all varieties of hardware, networks and technology.

Oshawa Network Technician

We also guarantee prompt on-site technical support to:

  • Add new workstations

  • Install servers and firewalls

  • Identify security vulnerabilities

  • Fix Internet connectivity issues

  • Resolve computer network problems

  • Troubleshoot email, password and software issues

Interruptions affect your productivity and profitability. Our experienced and certified technicians will come to your location—outside normal business hours if preferred—to fix the problem and let you get back to work as quickly as possible.

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