- Unlimited Remote & On-Site Support from 8 am – 5 pm
- 24x7x365 Emergency Support
- Managed Anti-Virus Protection
- Network Policy Enforcement & Administration
- Security Administration
- Cost savings with our Flat-Rate IT
- Enterprise-Level Care
- Proactive maintenance significantly increases up-time
- Reduction of operational costs; increased profits
- Increased productivity from your employees by re-focusing efforts on your business instead of your IT
- Combined with Disaster Recovery
The goal is to prevent downtime by keeping your server infrastructure running by eliminating issues before they affect your users.
Our tools give us the ability to monitor event logs, keep track of up-time, and get real-time alerts if the server reports an issue. Problems are resolved remotely and quickly, and if need be, a technician will be dispatched. As an FSCS client, your IT Infrastructure is our priority.
24x7x365 Server Monitoring
Full Spectrum Computer Services provides 24x7x365 visibility with Remote Monitoring and Management of Servers.
Our service desk watches Server alerts, filters the data, conducts problem analysis and re-mediates the issues remotely and on-site on a best effort basis.
Our experts will then analyze the cause of the problem and resolve the issue. All of this is done without the intervention of your staff. Your staff will gain productivity because our service allows them to re-focus their efforts on your business, instead of chasing IT problems.
Whitelisting and Blacklisting of Security Patches
Services include Whitelisting and Blacklisting of critical Microsoft (OS & application) security patches.
Proactive Server Care – Policy Administration
To optimize your internet network infrastructure, Server Care includes Active Directory Administration and Policy Management. Network Policies and File/Folder Permissions are managed to ensure internal security, based on protocols necessary for your business.